Contact
Have a question or suggestion? Reach out anytime
WeChat support
Add us on WeChat for one-on-one help
tutupp_service
Working hours
Open year-round, always responsive
Mon–Sun 9:00–21:00
Helpful tips
When asking about a print issue, sharing your order number helps us locate and resolve it faster
When requesting after-sales help, attach photos of the issue so we can assess and handle it
During working hours we usually reply within 30 minutes; messages left after hours are prioritized the next day